Your privacy is our top priority at 1wi. This page clearly explains what data we collect, why we collect it, and how we keep it safe. No hidden clauses, no fine print.
1wi's privacy policy is built on six core pillars — each designed with your security in mind.
We only collect the minimum data we absolutely need. No unnecessary personal information is requested — only what is required to deliver our services.
Every transaction and data transfer is secured with 256-bit SSL encryption — whether your data is in transit or at rest, it stays encrypted.
Your personal data is never sold. We do not share your data with any external party except where required by law.
What data is collected and why is made clear at all times. No hidden clauses, no vague language.
You can request deletion of your personal data at any time. We will process your request as quickly as possible within legal limits.
Our privacy policy is reviewed and updated on a regular basis. We will always notify you in advance of any changes.
1wi's Privacy Policy Under our policy, we collect information in three main ways — details you provide during registration, data collected automatically while you use the platform, and documents submitted during the verification process.
In line with regulatory requirements in Bangladesh and other jurisdictions, 1wi mandates KYC (Know Your Customer) verification once a specified threshold is crossed. This process may require a copy of a national ID, passport, or driving license, along with proof of residence such as a utility bill or bank statement.
| Types of Data | Purpose of Collection | Retention Period |
|---|---|---|
| Personal Identity | Account Creation & Verification | While account is active + 5 years |
| Transaction Information | Financial Security & Reporting | 7 Years (Legal Obligation) |
| Gaming History | Fraud Prevention | 2 Years |
| Logs & Device Information | Security & Improvement | 90 Days |
| Cookie Data | User Experience | Up to 30 Days |
1wi uses your information only for specific, defined purposes. Your data is never used beyond those purposes. Our Privacy Policy Each reason we use your data is outlined in detail below, in accordance with our policy.
Transactions and behaviour are monitored to detect and prevent fraud, money laundering, and other malicious activity. This data is also used to identify multiple accounts and ensure responsible gaming.
1wi's Privacy PolicyThe most important thing to know is — we never sell your personal data or share it with advertising companies. That said, limited data may be shared in certain specific circumstances.
1wi uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.
| Cookie Type | Purpose | Mandatory |
|---|---|---|
| Essential Cookies | Login sessions, security, core functionality | Yes |
| Functional Cookies | Language preference, balance display | Optional |
| Analytics Cookies | Traffic measurement and service improvement | Optional |
| Marketing Cookies | Displaying Relevant Advertisements | Optional |
You can disable optional cookies at any time through your browser settings. Note that disabling essential cookies may limit access to certain platform features.
1wi uses industry-leading technology to keep your data secure. Our security framework operates across multiple layers — so even if one layer is compromised, your information stays protected.
1wi staff only have access to the information necessary for their specific role. All employees sign confidentiality agreements and undergo regular data protection training.
1wi's Privacy Policy You have full control over your personal data in accordance with our policy. We comply with GDPR and international data protection laws.
You may request a copy of the personal data we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of data that falls outside our legal retention obligations.
You may request an export of your data in a standard, portable format.
You may object to the processing of your data for specific purposes.
You may request that data processing be temporarily restricted while an investigation is ongoing.
The 1wi platform integrates a range of third-party services to enhance your experience. Each partner follows its own privacy policy and meets our required standards.
Our game providers — including Evolution, Pragmatic Play, and NetEnt — are licensed by the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC). They only receive the data necessary to operate the games.
Our payment partners are PCI-DSS certified and comply with international financial security standards. Card and bank details are never stored directly on 1wi servers.
1wi may update this Privacy Policy update this policy from time to time. If changes are made, we will update the "Last Updated" date at the top of the page and notify you by email for any significant changes.
For any privacy-related questions, complaints, or requests, please reach out to our dedicated privacy team. We typically respond within 48 hours.
Your privacy is protected, your data is safe. Join 1wi today and enjoy gaming in a fully secure environment.