1wi Terms and Conditions —
Transparent & Honest Gaming Policy

01General Terms & Conditions

By using the 1wi.fun website, you acknowledge that you have read and agreed to these Terms and Conditions You have read and agreed to comply with these terms. If you do not agree, please refrain from using our services.

1wi is an internationally licensed online gaming platform. By accessing this platform and using its services, you are entering into a legally binding agreement with us. This agreement remains in effect between you and 1wi for as long as you are a registered active member.

Scope of Application

• These terms apply to all services, games, bonuses, and promotions on 1wi.fun.
• The same rules apply to both the mobile app and web versions.
• Any new services introduced will also fall under these terms and conditions.

Age Restriction

1wi's services are available only to 18 Years of Age or Older By registering, you confirm that you are 18 years of age or older. Providing false information about your age will result in immediate account closure and forfeiture of all balances.

02Account Rules

Registration & Verification

You are required to provide accurate and complete information when registering on 1wi. 1wi reserves the right to close any account at any time if found to have been registered using false or incorrect details. As part of the KYC (Know Your Customer) process, we may request supporting documents to verify your identity.

• Per individual. At registration, you confirm that you are 18 years of age or older. A retain your account.
• Running multiple accounts from a single device or IP address may result in all associated accounts being closed.
• To update your registration details, please contact support.
• It is your responsibility to keep your account login credentials confidential.

Password & Security

Use a strong password to keep your account secure. Do not share your password with anyone. If you suspect unauthorized access, contact our support team immediately. Enabling Two-Factor Authentication (2FA) is strongly recommended.

03Bonus & Promotion Policy

1wi regularly offers attractive bonuses and promotions. Each bonus comes with its own Terms and Conditions which should be read carefully before claiming any bonus.

Welcome Bonus

• New members will receive a Welcome Bonus on their first deposit.
• A minimum deposit amount must be met to qualify for a bonus.
• Each member is entitled to the welcome bonus once only.

Wagering Requirement

Wagering requirements must be met before bonus funds can be withdrawn. Attempting to withdraw a bonus before completing wagering will result in the bonus being cancelled. Full wagering details are listed alongside each offer.

Bonus Abuse

If misuse of the bonus system is detected — including claiming bonuses across multiple accounts or any fraudulent activity — 1wi reserves the right to cancel all bonuses and suspend the account.

04Payment & Withdrawal Policy

1wi supports transactions through Bangladesh's popular mobile banking methods. All payment processes are transparent and conducted in accordance with established guidelines.

Withdrawal Terms

• Your account must be fully verified before you can submit a withdrawal request.
• Withdrawals will be sent only to the payment method used at the time of deposit.
• A daily maximum withdrawal limit applies — see your account page for details.
• 1wi may request additional verification for any suspicious transactions.
• All transactions are conducted in compliance with anti-money laundering policy.

05Responsible Gaming

1wi believes gaming should be a form of entertainment and should never become an addiction. We are deeply committed to responsible gaming and have a range of protective measures in place on our platform.

Self-Exclusion Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Liability Limit: Set a maximum loss limit for a defined period of time.
• Break Options: Pause your account for a set period of time.
• Self-Exclusion: Exclude yourself from the platform permanently or for a set period of time.

Minor Protection

1wi strictly prohibits access by anyone under the age of 18. Parents and guardians are encouraged to use parental controls on devices accessible to children. We are always ready to assist in protecting minors from exposure to gaming content.

06Privacy & Security

1wi's Terms and ConditionsOur Privacy Policy is an integral part of our terms. For full details on how your personal information is collected, stored, and used, please refer to our Privacy Policy Available on the page.

Data Collection & Use

• Information is collected during registration, transactions, and gaming activity.
• Collected information is used solely for service improvement and security purposes.
• Your information is not shared with third parties, except where required by law.
• Contact support to request deletion of your data.

Cookie Policy

The 1wi website uses cookies to enhance your browsing experience and maintain platform functionality. You can disable cookies through your browser settings, though doing so may affect the performance of certain features.

07Account Closure Policy

1wi reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Operating multiple accounts.
• Registration using a false identity or incorrect information.
• Misuse of any bonus or promotion.
• Fraudulent activity or system manipulation.
• Harassment or misconduct toward other members.
• Money laundering or any illegal financial activity.
• Direction from a court or regulatory authority.

Balance Upon Account Closure

If an account is closed due to a rule violation, earned bonuses and bonus-derived winnings may be forfeited. The return of actual deposited funds will be considered after verification. For voluntary account closures, any remaining balance may be withdrawn.

08Dispute Resolution

If you have a dispute or complaint, please contact our support team first. We aim to provide an initial response within 48 hours. Complex matters are handled with a target resolution time of up to 7 business days.

Complaint Process

1. Please notify our support team via live chat.
2. If needed, submit a detailed complaint by email.
3. Please include your account ID and the relevant transaction details.
4. Please be patient during the investigation — we will resolve your issue as quickly as possible.

09Rule Changes & Updates

1wi reserves the right to modify these Terms and Conditions reserves the right to make partial or full amendments. For significant changes, we will send a notification to your account and the update date will be noted at the top of this page.

• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• Updated terms take effect from the date of publication.
• We recommend visiting this page regularly to stay informed of any updates.

10Contact & Support

If you have any questions or need clarification regarding these Terms & Conditions, our support team is always available to help.