Gaming is all about fun — within limits. 1wi believes every player's safety is the top priority. Use our responsible gaming tools and guides to keep your gaming experience safe.
1wi follows world-class tools and policies to protect every player.
Set your own daily, weekly, or monthly deposit limits. No risk of going over budget — 1wi helps you stay in control of your spending.
Decide in advance how long you'll play. When the time is up, 1wi will automatically alert you and, if necessary, end the session.
If you need a break, temporarily close your account for a set period. Options range from one week to permanent closure.
Pop-up notifications will appear at set intervals to remind you how long you have been playing and how much you have won or lost.
Need a break? Activating a cooling-off period temporarily suspends your account for anywhere between 24 hours and 6 weeks.
Our 24/7 support team is ready to help at any time. Professional counselling referrals are also available if needed.
Responsible Gaming refers to a mindset and set of habits where gaming remains purely a form of entertainment — not a source of income or emotional escape. The core principle of responsible gaming at 1wi is: play for fun, within limits, with a clear head.
Online gaming is growing rapidly in popularity across Bangladesh, with people of all ages — from younger generations to older adults — now engaging in casino games, Sports Betting, and live games. But the fun turns harmful when control is lost. That is why 1wi, from the very beginning, Responsible Gaminghas placed at the heart of the platform.
We have one goal: for you to enjoy every session and feel good when it ends. The quality of the experience matters more than the outcome.
Gaming addiction develops gradually — not overnight. It can feel like everything is fine at first, but knowing the warning signs early can help you stay ahead of the problem. At 1wi Responsible Gaming To check, look for the following signs in yourself or someone you know:
After a loss, you find yourself thinking about placing bigger bets to win back what you've lost.
Gaming is disrupting your sleep, meals, or daily work schedule.
Spending less time with family or friends, and an increasing tendency to lie about gaming habits.
You've found yourself borrowing money or dipping into savings to fund your gaming.
Feeling irritable, angry, or anxious when you can't play is a clear sign of dependency.
You need to bet more than before to get the same level of excitement.
You can activate any of these tools at any time through your 1wi account settings. Once set, they cannot be changed before the chosen period ends — and that's exactly what makes them effective.
Log in to your 1wi account and click the profile icon in the top right corner.
Find the "Responsible Gaming" option in the account settings menu.
Set a deposit limit, session time, or self-exclusion — whatever you need.
Once your settings are confirmed, a confirmation message will be sent to your registered email address.
Set a daily deposit limit. You cannot deposit more than this amount within 24 hours. Lowering your limit takes effect immediately; increasing it requires a 7-day waiting period.
Set a daily time limit for how long you play. Once the limit is reached, you will be logged out automatically.
Block your account for 1 week, 1 month, 6 months, or permanently. During this period, logging in will not be possible under any circumstances.
Take a temporary break. Suspend your account for anywhere from 24 hours to 6 weeks — you can apply at any time.
Receive pop-up notifications every 15, 30, 60, or 90 minutes to help you decide whether to keep playing.
If your losses exceed a set amount, your session will automatically end and you will receive a warning.
At 1wi Responsible Gaming Start by setting a separate gaming budget — money you can afford to lose without it affecting your daily life. Never use funds meant for rent, food, or medication for gaming.
Think of money lost at a casino or on betting like the cost of a movie ticket — money spent for entertainment. With that mindset, you're less likely to dwell on losses or chase them desperately.
Many people think winning is the only measure of a successful gaming session. But responsible players know that every session should be about having fun — win or lose. At 1wi, enjoy every game with that mindset.
We're more than just a gaming platform — we're a trusted partner to our players.
1wi does not offer any gaming services to anyone under the age of 18. Take extra precautions to protect younger members of your household.
Age verification is mandatory at registration. No one under 18 can open an account.
Use a PIN, password, or face lock on your phone or computer to prevent children from gaining access.
Use parental control software on family devices. Never share your 1wi account password with anyone.
Gaming addiction is a health issue, not a weakness. Seeking help at the right time is an act of courage. At 1wi Responsible Gaming Our support team is always here to help.
If you feel that gaming is having a negative impact on your life, don't wait — take action now. Enable self-exclusion from your account or reach out to our support chat.
Remember — 1wi wants you to stay well and keep gaming as a source of enjoyment. Our team will help you without judgment, with genuine care.
Log in to your account and talk to our support team via live chat at any time.
Send us an email with any questions or concerns about responsible gaming. Our specialist team will get back to you.
If needed, 1wi can refer you to a professional gaming addiction counsellor. This service is completely confidential.
Find answers to the most frequently asked questions here.
Join 1wi and keep your protection tools active from day one. Safe gaming is your right.